Welcome to the Warranties page of Bianca Marketing. We are dedicated to providing our customers with authentic, high-quality furniture products from trusted brands such as Camaflexi, FUFU&GAGA, and Walker Edison Furniture Company. Our commitment extends beyond the sale, ensuring you have access to warranty support directly from the original manufacturers. This page outlines the warranty policies applicable to our products, the process to claim warranty support, and important information to help you make informed decisions.

1. Introduction to Product Warranties

At Bianca Marketing, we operate strictly as an authorized reseller of premium furniture brands. The products we offer—such as the Mid-Century 6-Drawer Castanho Dresser from Camaflexi, the 9-Drawer White Paint Finish Dresser Chest from FUFU&GAGA, and the Sloane Mid-Century Modern Walnut 6-Drawer from Walker Edison Furniture Company—are covered by warranties provided directly by these brands.

Our role is to facilitate your purchase and ensure you receive authentic products. Warranty claims, repairs, or replacements are handled through the respective original manufacturers, not directly by Bianca Marketing.

2. Understanding the Warranty Coverage

Each brand has its own warranty policies, which generally cover:

• Manufacturing defects
• Material failures
• Structural issues under normal use
• Hardware or components that fail prematurely

Please note, warranties typically do not cover:

• Damage caused by misuse, abuse, or neglect
• Damage resulting from improper assembly or installation
• Accidental damage, spills, or stains
• Normal wear and tear over time
• Damage due to natural disasters or external factors

Important: Warranty periods vary by brand and product. For specific coverage details, contact the respective brand directly using the contact information provided on their official websites or through our support.

3. How to Claim Warranty Support

If you believe your product qualifies for warranty support, follow these steps:

Step 1: Verify Your Purchase

• Ensure your product was purchased from Bianca Marketing and is within the warranty period.
• Keep your original receipt or proof of purchase, which is required for warranty claims.

Step 2: Contact the Original Brand

• Reach out directly to the manufacturer’s customer support:

  • Camaflexi: [Insert contact details or website]
  • FUFU&GAGA: [Insert contact details or website]
  • Walker Edison Furniture Company: [Insert contact details or website]

• Provide them with necessary details:

  • Proof of purchase (receipt)
  • Photos of the defect or damage
  • Description of the issue
  • Model or product details

Step 3: Follow Manufacturer Instructions

• The brand will guide you through their specific warranty process, which may include further inspection, repair, replacement, or other solutions.

Step 4: Return or Repair Process

• If instructed, you may need to ship the product back following their guidelines.
• The manufacturer will determine whether the issue is covered under warranty and proceed with repairs or replacements accordingly.

4. Responsibilities of the Customer

To facilitate a smooth warranty process, customers are responsible for:

• Providing accurate and detailed information about the issue
• Supplying proof of purchase from Bianca Marketing
• Complying with manufacturer instructions for return or repair
• Covering shipping costs unless explicitly covered by the manufacturer’s warranty policy

5. Our Role in Warranty Support

While we do not directly handle warranty claims, Bianca Marketing is committed to assisting our customers:

• We can help facilitate contact with the original brands
• We may assist in providing purchase proof or product information
• We aim to ensure your warranty issues are resolved promptly and efficiently

Please note, Bianca Marketing does not guarantee warranty approval or coverage, as these are determined solely by the original manufacturers.

6. Warranty Limitations and Exclusions

• Warranties are valid only for products purchased through Bianca Marketing from authorized channels.
• Warranties are void if the product has been altered, damaged, or misused.
• We do not accept responsibility for damages or issues caused by improper assembly or external factors.
• Certain products may have limited warranties or specific terms outlined at the time of purchase.

7. Important Contact Information

For warranty claims or support, please contact the original brand directly using the following details:

• Camaflexi: [Insert contact details or website]
• FUFU&GAGA: [Insert contact details or website]
• Walker Edison Furniture Company: [Insert contact details or website]

For assistance with warranty claims or questions related to your purchase from Bianca Marketing, you can also contact us at:

Email: support@biancamarketing.shop
Address: 171 BENNETT ST LOWR, BUFFALO, NY 14204

Phone: +1 315 580 1250

8. Final Notes

• We strongly recommend registering your product with the manufacturer upon purchase if such an option is available.
• Keep all receipts, warranties, and relevant documentation in a safe place.
• Read the specific warranty policies provided by each brand for detailed coverage and exclusions.

9. Conclusion

At Bianca Marketing, customer satisfaction and product quality are our top priorities. While we do not directly provide warranties, we are dedicated to assisting you in obtaining warranty support from the original brands. Should you experience any issues with your furniture purchased from us, please do not hesitate to reach out to us or the respective manufacturer for prompt assistance.

Thank you for trusting Bianca Marketing for your furniture needs. We look forward to serving you with authentic, durable, and stylish furniture products backed by genuine warranties.