Welcome to the Shipping and Delivery page of Bianca Marketing. We are committed to providing our customers with a smooth, transparent, and reliable shipping experience when purchasing our authentic furniture products, including the Mid-Century 6-Drawer Castanho Dresser from Camaflexi, the 9-Drawer White Paint Finish Dresser Chest from FUFU&GAGA, and the Sloane Mid-Century Modern Walnut 6-Drawer from Walker Edison Furniture Company. This page outlines our shipping policies, processes, and responsibilities to ensure you are well-informed about how your order is handled from confirmation to delivery.

1. Order Processing and Confirmation

Once you place an order with Bianca Marketing, our team begins processing it promptly. After verifying payment and availability, we will send you an order confirmation email containing:

• Order details
• Estimated delivery date
• Shipping address
• Tracking information (if available)

Please review all information carefully upon receipt of the confirmation email. If there are any discrepancies or changes needed, contact us immediately at support@biancamarketing.shop.

2. Shipping Methods

We partner with reputable carriers to deliver our products securely and efficiently. The available shipping options depend on your location, the size and weight of the items, and the delivery destination. Common shipping methods include:

• Standard Shipping: Cost-effective and suitable for most orders, with delivery times typically ranging from 5 to 10 business days within the continental United States.
• Expedited Shipping: Faster delivery options are available at an additional cost, with estimated delivery within 3 to 5 business days.
• White Glove Delivery: For large furniture pieces like dressers and chests, we offer premium delivery services that include professional setup and placement inside your home.

Specific shipping options and associated costs will be displayed during checkout.

3. Shipping Costs

Shipping charges are calculated based on the size, weight, and delivery location of your order. During the checkout process, you will be provided with an accurate shipping quote. For orders within the United States, shipping costs are clearly outlined before payment is processed.

Please note that international shipping is currently not available through Bianca Marketing; all orders are shipped within the continental United States unless specified otherwise.

4. Delivery Timeframes

Estimated delivery times are provided at checkout and are based on carrier estimates and product availability. While we strive to meet these estimates, delays may occur due to factors beyond our control, such as weather disruptions, carrier delays, or unforeseen circumstances.

• Standard Shipping: 5-10 business days
• Expedited Shipping: 3-5 business days
• White Glove Delivery: Varies depending on scheduling, typically within 7-14 days

We will provide tracking information once your order has shipped, allowing you to monitor its progress.

5. Handling and Shipping Restrictions

• Orders are typically processed within 1-3 business days after payment confirmation.
• We do not ship to PO boxes, APO/FPO addresses, or international addresses at this time.
• Some products, due to their size and weight, may require special handling or delivery arrangements, including appointment scheduling.

6. Receiving Your Order

When your order arrives:

• Inspect Immediately: Carefully examine the packaging and the product for any visible damages or discrepancies.
• Sign Off: Sign delivery confirmation only after verifying that items are in good condition.
• Report Damages: If you notice damage or missing items, photograph the issue immediately and contact us at support@biancamarketing.shop within 48 hours for assistance.

Please retain all packaging materials until the completion of the delivery process and any claims are resolved.

7. Delivery Responsibilities

• Customer Responsibilities:
  Ensure someone is available at the delivery address to receive the order during scheduled delivery windows. Provide accurate contact information and instructions to facilitate smooth delivery.

• Carrier Responsibilities:
  Carriers are responsible for delivering your order to the designated address and obtaining proof of delivery where applicable.

• Large Furniture Delivery:
  For large items like dressers and chests, our partner carriers may offer scheduled delivery, setup, and placement inside your home (white glove service). You may need to specify preferred delivery times or date ranges during checkout or upon scheduling.

8. Missed or Failed Delivery

If the delivery attempt is unsuccessful due to an incorrect address, absence of the recipient, or other reasons:

• The carrier may attempt redelivery or hold the package at a local facility for pickup.
• Additional charges may apply for redelivery or storage if the package is held beyond a certain period.
• It is your responsibility to coordinate with the carrier for rescheduling delivery.

9. International Shipping Policy

Currently, Bianca Marketing ships only within the continental United States. We do not offer international shipping services. Customers outside the U.S. should consider freight forwarding or third-party shipping services.

10. Shipping Delays and Uncontrollable Circumstances

While we work diligently to ensure timely delivery, delays may occur due to:

• Weather conditions
• Carrier disruptions
• Customs or import restrictions
• Natural disasters
• Other unforeseen circumstances

We appreciate your patience and understanding in such cases.

11. Changes to Shipping Policy

Bianca Marketing reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about our shipping policies, to inquire about delivery times, or to coordinate special delivery requests, please contact us at:

Email: support@biancamarketing.shop
Address: 171 BENNETT ST LOWR, BUFFALO, NY 14204

Phone: +1 315 580 1250

Final Note

We are committed to ensuring your furniture arrives safely and promptly. Our goal is to provide transparent, reliable, and customer-focused shipping services. If you experience any issues during the delivery process, please contact us immediately so we can assist you in resolving the matter efficiently.

Thank you for choosing Bianca Marketing. We look forward to helping you furnish your home with authentic, high-quality furniture.